Client Feedback

*Our client surveys are taken as an average from a cross section of our client base and carried out in line with The Financial Services Authority’s ‘Treating Customers Fairly’ initiative to ensure we meet, if not exceed the expected standards. 1 = poor / 5 = excellent

What our clients say

“ KNFP are a professional and friendly team. Their communications could not have been any better – prompt responses and very punctual for meetings. They understood my requirements fully and I found all explanations clear and easy to understand. A professional, friendly and relaxed approach. ”

“This was my first experience of working with an IFA and was so much less ‘stuffy’ and impersonal that I expected it to be. I felt very comfortable and the whole experience with Richard was relaxed and informal and felt just right for me.”

“Excellent service, guidance and support from Richard, Carol and the team as a whole – Thank you!”

“I have always received an excellent and courteous service and felt comfortable during all discussions regarding my financial affairs with all queries being dealt with in an efficient and professional manner.”

“Peter Blinkhorn is excellent!”

“Carol Coulter deserves recognition for fantastic customer service, extremely helpful and conscientious. Thank you!”

“I’ve been happy with the advice I’ve received and definitely could not have done it on my own.”

“The pensions work was first class.”

“Very thorough review/consolidation of multiple and varied pensions. A lot of complex info processed.”

“I do struggle with some of the terminology used but Richard has been extremely helpful and patient in giving me a greater understanding.”